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ToneTel
Telecom
(Surrey Phones) - BT
Versatility technical services
| ToneTel
Telecom engineers have been working on the popular BT Versatility
telephone system for quite a few years now. Our experiences on
customer sites tell us that we are way ahead of BT in providing a successful
installation and giving the correct advice, in fact one company who paid
for their Versatility system and installation new from BT ended up calling
us in on a Friday evening to complete the installation & a software
upgrade to make sure their system was working for Monday morning business
after two BT system engineers had failed to complete the install and left
them without an external line connection ! |
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| We
have detailed some of the technical services we can provide for the BT
Versatility below, if you
have any questions about the BT Versatility >>
contact us
Our
main BT systems support page can be found
here. If you are interested in an upgrade of your BT
Versatility phone system to a more advanced model - click
here |
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BT
versatility, versatility engineer, versatility installation, versatility
maintenance
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| BT
Versatility -
Software/Firmware
Upgrades |
| ToneTel
Telecom
can upgrade you to
Version 8.22 to support all the latest features
and applications, including 8-Port Voicemail, PRI ISDN30, External
Music-on-Hold, Broadband Voice Module and applications such as
Announcement Messages and Automated Attendant. Many systems sold on
the refurbished market have older software which will not support the
latest enhancements. |
| BT
Versatility -
Hospitality
(Hotel) Solution |
| For
ISDN equipped systems, ToneTel
Telecom
can enable the BT
Versatility Hospitality solution which is idea for hotels, guest houses or
managed offices where phone call billing and control is required.
Features include: Guest Check in/out, Phone Bill printing with
customisable call charges and bands, Wake-up calls, Room status & Call
logging. |
| BT
Versatility -
Installation |
| ToneTel
Telecom can install your BT Versatility system, we can help
with office moves, relocations plus new installations with a full
premises cabling service if you need. We can also provide 1/2 day
visit for programming changes etc - we will be happy to provide a rate and
service to suit your requirements. |
| BT
Versatility -
Maintenance |
| ToneTel
Telecom can provide a full maintenance support contract
(subject to location) or Pay As You Go
engineering services and support to investigate a fault or carry out
moves/changes. |
| BT
Versatility -
Upgrades
& Expansion |
| Whether
you wish to add a few extension telephones, extra lines or implement voicemail and
automated-attendant facilities, ToneTel
Telecom can
send an engineer to your premises to carry out the necessary works and
equipment upgrades. Please
note: we do not provide a mail order service for equipment parts. |
| BT
Versatility -
Optimising
your System |
| ToneTel
Telecom
frequently visit customers to implement applications including
Auto-Attendant with single-digit routing (press 1 for sales, 2 for ...
etc). Mini External Music-on-Hold module, which utilises one
extension port to allow the connection of a CD player to the system.
Group Routing with forwarding to other group's + agent logout
and external diversion. Optimising extensions and lines to correct
ringing problems and line release/disconnect delays. Alternate
Routing to send calls by priority to a Mobile Gateway (Premicell) or VoIP
Gateway plus automatic insertion of trunk digit 9 for customers using BT featureline/centrex. |
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Return
to start of page |
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, versatility engineer |
|
Download
our BT Versatility Services Datasheet >>
Click Here (Adobe
PDF 37Kb) |
| xxx
versatility, versatility engineer |
|
BT Versatility telephone
system services including engineer installation, maintenance, support,
help, programming, office moves, relocations, faults, software/firmware
upgrades, hotel system (Hospitality solution) unlock, extra extensions and
lines, expansion. |
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ToneTel Telecom provide BT
Versatility phone system support in Surrey, London, Hampshire, Sussex,
Kent, Berkshire, home counties, South of England, South East, Guildford,
Woking, Aldershot, Camberley, Farnborough, Crawley, Portsmouth, Haslemere,
Hindhead, Godalming, Horsham, Leatherhead, Reigate, Dorking, Bracknell,
Reading, Newbury, Farnham, Alton, Esher. |
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BT
Versatility Services