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BT Versatility Services
BT Versatility PBX
BT System Support
BT System Upgrade
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Surrey's local phone company covering Surrey, London and the South.

Telephone
01483 578456
01483 604767
Email
sales@tonetel.co.uk
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>> Quote Me
Any Questions ?
>> Contact ToneTel
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ToneTel Telecom are probably the most experienced BT Versatility engineers independent of BT.  Other comms companies may try to provide an installation or an upgrade but we actually know what we are doing and that includes any necessary software upgrades + provision of full documents, user guides and the Wizard software.
>> Installation
>> Relocation
>> Expansion
>> Upgrades
>> Software
>> Firmware
>> Password Unlock
>> Faults Fixed
>> Maintenance
>> Voicemail
>> Programming
>> General Help
>> Music on Hold
>> Hotel Application
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Call now on:
01483 578456
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ToneTel Telecom (Surrey Phones) - BT Versatility technical services

ToneTel Telecom engineers have been working on the popular BT Versatility telephone system for quite a few years now.  Our experiences on customer sites tell us that we are way ahead of BT in providing a successful installation and giving the correct advice, in fact one company who paid for their Versatility system and installation new from BT ended up calling us in on a Friday evening to complete the installation & a software upgrade to make sure their system was working for Monday morning business after two BT system engineers had failed to complete the install and left them without an external line connection !
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We have detailed some of the technical services we can provide for the BT Versatility below, if you have any questions about the BT Versatility >> contact us

Our main BT systems support page can be found here.  If you are interested in an upgrade of your BT Versatility phone system to a more advanced model - click here

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BT Versatility  -  Software/Firmware Upgrades
ToneTel Telecom can upgrade you to Version 8.22 to support all the latest features and applications, including 8-Port Voicemail, PRI ISDN30, External Music-on-Hold, Broadband Voice Module and applications such as Announcement Messages and Automated Attendant.  Many systems sold on the refurbished market have older software which will not support the latest enhancements.
BT Versatility  -  Hospitality (Hotel) Solution
For ISDN equipped systems, ToneTel Telecom can enable the BT Versatility Hospitality solution which is idea for hotels, guest houses or managed offices where phone call billing and control is required.  Features include:  Guest Check in/out, Phone Bill printing with customisable call charges and bands, Wake-up calls, Room status & Call logging.
BT Versatility  -  Installation
ToneTel Telecom can install your BT Versatility system, we can help with office moves, relocations plus new installations with a full premises cabling service if you need.  We can also provide 1/2 day visit for programming changes etc - we will be happy to provide a rate and service to suit your requirements.
BT Versatility  -  Maintenance
ToneTel Telecom can provide a full maintenance support contract (subject to location) or Pay As You Go engineering services and support to investigate a fault or carry out moves/changes.  
BT Versatility  -  Upgrades & Expansion
Whether you wish to add a few extension telephones, extra lines or implement voicemail and automated-attendant facilities, ToneTel Telecom can send an engineer to your premises to carry out the necessary works and equipment upgrades.  Please note:  we do not provide a mail order service for equipment parts.
BT Versatility  -  Optimising your System
ToneTel Telecom frequently visit customers to implement applications including Auto-Attendant with single-digit routing (press 1 for sales, 2 for ... etc).  Mini External Music-on-Hold module, which utilises one extension port to allow the connection of a CD player to the system.  Group Routing with forwarding to other group's + agent logout and external diversion.  Optimising extensions and lines to correct ringing problems and line release/disconnect delays.  Alternate Routing to send calls by priority to a Mobile Gateway (Premicell) or VoIP Gateway plus automatic insertion of trunk digit 9 for customers using BT featureline/centrex.    
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Download our BT Versatility Services Datasheet >> Click Here (Adobe PDF 37Kb)

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BT Versatility telephone system services including engineer installation, maintenance, support, help, programming, office moves, relocations, faults, software/firmware upgrades, hotel system (Hospitality solution) unlock, extra extensions and lines, expansion.
ToneTel Telecom provide BT Versatility phone system support in Surrey, London, Hampshire, Sussex, Kent, Berkshire, home counties, South of England, South East, Guildford, Woking, Aldershot, Camberley, Farnborough, Crawley, Portsmouth, Haslemere, Hindhead, Godalming, Horsham, Leatherhead, Reigate, Dorking, Bracknell, Reading, Newbury, Farnham, Alton, Esher.

 
 
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